Member Administrative Specialist

Remote, USA Full-time Posted 2025-05-16

Description:
? Support critical business functions related to lab collection and transcription, insurance and eligibility verification
? Work with team members through ZenDesk, Slack, and internal medical records systems to process a variety of administrative workflows
? Execute manual insurance checks using existing processes and tools to ensure patients are eligible for treatment
? Follow established processes while providing insights and feedback for improvements
? Maintain team SLAs to support internal stakeholders
? Assist with tasks, as needed, to support the larger Member Support and Virta teams
? Facilitate applicant and patient communications while maintaining HIPAA compliance

Requirements: ? Available to work 40 hours per week and flexibility to work weekends as needed ? Strong and effective communication skills, with the ability to problem solve ? Experience and comfort using multiple digital tools and systems, with the ability to quickly learn new technologies ? High... attention to detail in order to effectively solve tickets the first time around and accurately input data into Virta?s EMR platform ? Ability to think critically and be data-driven in solving patient problems ? Operational experience, especially in a fast-growing, rapidly changing environment

Benefits

Apply!

Apply for the Job

Member Administrative Specialist

Similar Remote Jobs

Member Administrative Specialist

Content Moderator Specialist

Fleet Delivery Driver

Live Chat Representative

Remote Operations Coordinator

Data Entry Associate

Clean Room Assembler

Google Workspace Architect

Experience Account Manager

Dasher (Delivery Driver)

Server (Fine Dining-Downtown ATX)

Nurse Practitioner - Optum Home Based Medical Care - Pitt & Lenoir Counties, NC

Warehouse Waiter (Logistics Operator) at Amazon - OldCL US

/Voice / Text Chat / Psychic / Independent Contractor

Advisor, Customer Logistics and Supply Chain

Account Partner - Public Sector - Local City/County

System Product Design Engineer - iPad

Eligibility Coordinator - Healthcare (Remote)

[Entry Level/No Experience] Southwest Airlines Jobs

Seasonal My HR Live Support Advisor