Customer Service Representative - Live Chat (FULLY REMOTE)

Employer Industry: Customer Service

Why Consider This Job Opportunity...
? No salary cap; your effort directly influences your earnings
? Comprehensive benefits package including medical, dental, and vision coverage
? Matching 401k benefits to help secure your financial future
? Opportunities for ongoing training, development, and career growth
? Paid holidays and Paid Time Off (PTO) to promote work-life balance
? Supportive work environment that values employee contributions and integrity

What To Expect (Job Responsibilities)
? Handle incoming customer calls and conduct outbound follow-up calls for upselling and quality checks
? Schedule maintenance visits for customers
? Promote services and offers to customers through proactive outreach
? Address customer reviews, both positive and negative, to enhance service quality
? Provide general inbound customer service assistance

What Is Required (Qualifications)
? Previous customer service experience
? Strong attention to detail
? Ability to work collaboratively as a conscientious team player
? Demonstrated honesty, integrity, and a positive attitude
? Clear background check and drug screen

How To Stand Out (Preferred Qualifications)
? Experience in a fast-paced customer service environment
? Familiarity with upselling techniques and customer relationship management
? Strong communication skills, both verbal and written
? Ability to adapt to changing situations and customer needs

#CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits #TrainingProvided

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