Customer Service (remote work )

Remote, USA Full-time Posted 2025-05-15

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities
? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
? Ability to learn and follow all customer service procedures and policies
? Strive to meet and go above personal and team target goals
? Record, organize and file customer interactions and account changes
? Able to up-sell if needed
? Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications
? Previous experience in customer support, client services, sales, or a related field
? Excellent at communicating over the phone and other communication platforms
? Basic computer skills and experience
? Able to multitask
? Excellent time management and prioritization skills
? Ability to listen actively, relay information, and answer questions and/or concerns.
? Customer-focused for positive customer experience and resolution
? MUST RESIDE IN CALIFORNIA

Benefits
? Health Insurance (dental and vision included)
? Excellent retirement plan
? Tremendous upward mobility into other positions and management
? Flexible hours
? Remote Position(s) available (work from home)

Apply for the Job

Entry Level Social Media Jobs No Degree Required: Work Remotely: Social Media Specialist Opportunity with $25-$35/hr Earnings - No Degree Required - Matrix Recruiters

Posted on: 24-01-2025 00:00

Customer Service (remote work )

Similar Remote Jobs

Customer Service (remote work )

Database Specialist / Non Profit

Principal Researcher - Talent Analytics

EntryLevel Data Entry Specialist Remote

Nursing Assistant - Full Time

Retail Reset Merchandiser (Hiring Immediately)

Apple Home-Based Technical Support Consultant

Outbound Customer Service Representative (Remote)

Virtual Medical Transcriptionist- Dallas, TX

Mid Level Data Entry Specialist

2025 Summer Immersion Program, Discord Moderator

Social Media/ Sales Consultant

Entry Level Social Media Jobs No Degree Required: Work Remotely: Social Media Specialist Opportunity with $25-$35/hr Earnings - No Degree Required - Matrix Recruiters

Customer Success Associate (FT Contractor, Remote)

App Reviews Writer ? Virtual Testing (Easy Work / Part Time / No Experience)

Remote Airlines Jobs At American Airlines - Part Time

(Remote Jobs No Experience) Amazon Customer Service Jobs Apply Now

Part-Time Data Entry Associate - Flexible Hours

Virtual Assistant - Recruitment Support

Web Content Manager