WFH-Live Chat Support Agent
As a Work-from-Home Live Chat Support Agent, you will be the first point of contact for our customers. You will assist them in resolving inquiries, providing product information, and ensuring a positive experience through live chat support. Your ability to communicate clearly and empathetically will be key to our customers' satisfaction.
Key Responsibilities:
Respond promptly to customer inquiries via live chat.
Provide accurate information regarding products, services, and policies.
Troubleshoot and resolve customer issues efficiently.
Maintain a positive, empathetic, and professional demeanor at all times.
Document customer interactions and feedback in our CRM system.
Collaborate with team members to improve processes and service delivery.
Stay updated on product knowledge and company policies.
Qualifications:
High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or support roles.
Excellent written communication skills and typing proficiency.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively.
Familiarity with CRM software and live chat tools is preferred.
What We Offer:
Competitive salary and benefits package.
Flexible work hours and a supportive remote work environment.
Opportunities for professional growth and development.
A dynamic team culture that values collaboration and innovation.
Similar Remote Jobs
WFH-Live Chat Support Agent
Posted on: 02-01-2025 03:58
Data Entry Clerk, MSO
Posted on: 02-01-2025 03:58
Accountant Bookkeeping Remote Job
Posted on: 02-01-2025 03:58
German Content Moderator (Remote)
Posted on: 02-01-2025 03:58
Remote Customer Service Representative
Posted on: 02-01-2025 03:58
Entry-Level IT Support Specialist
Posted on: 02-01-2025 03:58
Online K-12 Teachers (Part-time)
Posted on: 02-01-2025 03:58
Walmart Remote Jobs(Data Entry)$30/Hour
Posted on: 02-01-2025 03:58
Entry level remote agent
Posted on: 02-01-2025 03:58
Customer Service Representative, Part-Time
Posted on: 02-01-2025 03:58
Remote Program Associate for Educator Development
Posted on: 20-01-2025 00:00
Remote Online Data Entry Work From Home Entry Level
Posted on: 20-01-2025 06:21
Chewy Remote Jobs Work From Home
Posted on: 23-01-2025 00:00
Store Shift Lead
Posted on: 27-02-2025 00:00
Manager, Marketing Automation
Posted on: 02-08-2024 17:49
Data Entry Clerk Work From Home - Part Time Focus Group Panelists
Posted on: 16-12-2024 16:53
Part-Time Work From Home Data Entry Assistant (100% Remote)
Posted on: 27-02-2025 00:00
Senior Account Executive - Full time (Remote)
Posted on: 02-01-2025 03:58
Marketing Data Engineer Contractor Remote Job - Apply Now
Posted on: 18-02-2025 03:58
Remote Bilingual Special Education Teacher for Arizona K-5 caseload
Posted on: 08-11-2024 05:10