UPS Customer Service Remote Jobs - Immediate Hiring Now

Remote, USA Full-time Posted 2025-05-16

Are you passionate about helping customers and providing exceptional service? UPS is seeking dedicated and customer-focused individuals to join our team in remote customer service roles. As a remote UPS Customer Service Representative, you will be the first point of contact for our valued customers, providing them with the support and assistance they need.

Key Responsibilities:

Answer inbound customer inquiries regarding tracking, shipping, delivery issues, and more.
Resolve customer complaints with professionalism and empathy.
Assist customers in navigating UPS tools and platforms to manage their shipments.
Provide information on UPS services, pricing, and delivery options.
Collaborate with other team members and departments to address customer needs.

Requirements:

High school diploma or equivalent (Bachelor's degree preferred).
Excellent communication skills, both written and verbal.
Strong problem-solving skills and attention to detail.
Ability to work independently and manage time effectively in a remote environment.
Proficiency in using computers, customer service software, and Microsoft Office.
Previous customer service experience is preferred, but not required.

Why Work at UPS?

Competitive salary and benefits package.
Flexible remote work opportunities.
Paid training and professional development.
Collaborative and supportive team culture.
Opportunity to grow within a global leader in logistics.

How to Apply:

If you're ready to be a part of the UPS team and offer exceptional service to our customers, apply today! Click the "Apply Now" button to submit your application.

Apply for the Job

UPS Customer Service Remote Jobs - Immediate Hiring Now

Key Responsibilities:

Requirements:

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