Seasonal Part-Time Customer Service (Remote or Onsite)

Employer Industry: Publishing and EducationWhy consider this job opportunity...
• Competitive pay for seasonal part-time customer service representatives
• Opportunity to work remotely or on-site at the call center
• Chance to assist in providing books and educational materials to children nationwide
• Flexible day shifts available
• Supportive team environment
What to Expect (Job Responsibilities):
• Assisting customers via phone, email, and chat
• Entering various types of data accurately and efficiently
• Communicating clearly and professionally
• Resolving customer concerns related to book club orders, revisions, billing, and delivery
• Recording customer information for editorial staff and management
What is Required (Qualifications):
• Good computer and typing skills
• Good written and verbal communication skills
• Good grammar skills and ability to compose freeform letters correctly
• Excellent phone skills
• Ability to learn new skills quickly
How to Stand Out (Preferred Qualifications):
• Desire to be a team player
• Positive and helpful attitude
• Excellent problem-solving abilities
• Willingness to work flexible hours during peak times
• Good attendance and performance record
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