Representative, Customer Service
Remote, USA
Full-time
Posted 2025-05-15
Our client is currently seeking a Representative, Customer Service
This job will have the following responsibilities: ? Provide Customer support In an independent work environment, be the customer-facing voice and develop creative solutions to customer issues. Provide proactive updates on order status to accelerate billing process. ? Determine when hospital request requires escalation, based on complexity of request or high priority need Solve customer complaints and document them in the CRM system. ? Effectively coordinate collaboration between internal departments (sales, CS, DR and AR if needed)to ensure provision of 100% service level to the customers while ensuring all company quality and revenue recognition polices are met. ? 2+ years of customer service experience required. ? Provide phone support for inquiries from sales and healthcare professionals. ? Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business... relationships. ? Process all work in accordance with relevant working practices and standard operating procedures. ? Provide feedback and suggestions to improve service levels, internal processes and customer support methodology. ? Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment. ? Prepare product or service reports by collecting and analyzing customer information. ? Potential specialized rep for CSR's or POC's
Similar Remote Jobs
Representative, Customer Service
Posted on: 25-10-2024 07:23
Google Ads Specialist
Posted on: 25-10-2024 07:23
Client Support Coordinator
Posted on: 25-10-2024 07:23
Merchandising Display Associate
Posted on: 25-10-2024 07:23
Verizon careers remote
Posted on: 25-10-2024 07:23
Content Reviewer, Amazon
Posted on: 25-10-2024 07:23
Online Administrative Scheduler
Posted on: 25-10-2024 07:23
Data Entry Specialist
Posted on: 25-10-2024 07:23
Warehouse Order Picker
Posted on: 25-10-2024 07:23
Data Entry Clerk
Posted on: 25-10-2024 07:23
Male And Female Data Entry Reps Needed (Remote) $20-$25/Per Hour
Posted on: 27-02-2025 00:00
Customer Service Assitant - Work from home
Posted on: 22-08-2024 00:00
Reservations Agent (Remote/ Entry Level)
Posted on: 02-10-2024 00:00
CAP Team Manager, CAP
Posted on: 27-02-2025 00:00
Writer (Remote, Contract, Part-Time)
Posted on: 16-07-2024 18:48
(Entry Level/No Experience) Data Entry Clerk - Part Time Remote Jobs
Posted on: 15-10-2024 08:32
Virtual Sales Consultant
Posted on: 16-07-2024 18:38
Fully remote, unpaid Marketing internship - full time & part time (perfect for college students)
Posted on: 31-01-2025 10:02
Customer Experience Agent
Posted on: 27-02-2025 00:00
Application Support Specialist - Remote
Posted on: 01-07-2024 16:53