Remote Live Chat / Tele Chat Support Agent | WFH

Description

Do you have a passion for helping others and a knack for making them smile? Are you a whiz with technology and enjoy clear, friendly communication? If so, then we?ve got the perfect opportunity for you...

Join our growing team as a Tele Chat/Live Chat Support Agent and become a customer service rockstar!

In this fast-paced, dynamic role, you?ll be the hero of the day for our amazing customers.

Compensation and Benefits
? Competitive salary and benefits package
? Flexible work hours and the freedom to work remotely
? Opportunities for growth and development
? Positive and collaborative work environment
? Training and resources to equip you for success

Why you should apply for this position today

This is your chance to join an awesome team and make a real difference for our customers while developing your skills and advancing your career!

Skills
? Friendly and professional written and verbal communication skills
? Critical thinking and problem-solving abilities
? Strong multitasking and time management skills
? Proficiency in navigating various chat platforms and customer support software
? Genuine passion for providing exceptional customer service
? Ability to thrive in a fast-paced and ever-changing environment

Responsibilities
? Provide exceptional service via chat platforms
? Address customer inquiries, concerns, and questions with clear and accurate information
? Resolve issues efficiently and escalate when necessary
? Exceed customer expectations and leave them as raving fans
? Document interactions for future reference
? Collaborate with teammates to ensure a seamless customer experience
? Continuously brainstorm ways to improve chat support processes

Qualifications
? High school diploma or equivalent (bonus points for a bachelor?s degree)
? At least 2 years of experience in customer service, preferably in a chat support role
? Strong ability to communicate with friendliness and professionalism
? Flexibility to adapt to a fast-paced environment

Education Requirements
? High school diploma or equivalent
? Bachelor?s degree preferred but not required

Education Requirements Credential Category
? High School Diploma or Equivalent

Experience Requirements
? Minimum of 2 years in customer service roles, with a preference for chat support experience

Why work in Sterling, CO

Sterling offers a welcoming community with a small-town charm and a vibrant atmosphere. Enjoy a balanced lifestyle with access to outdoor activities, local parks, and a friendly environment that supports personal and professional growth

Apply!