Remote Live Chat Specialist

Remote, USA Full-time Posted 2025-05-16

Solarea Bio in Waltham, MA is looking for one remote live chat specialist to join our team. We are located on 100 Beaver St. Our ideal candidate is self-driven, ambitious, and engaged.

Benefits...
? We offer many great benefits, including free early access to your pay through Homebase.

Responsibilities

? Respond to customer inquiries and resolve issues through live chat

? Provide product information, answers, and solutions

? Collaborate with internal teams to resolve complex issues

? Utilize knowledge base and resources to stay up-to-date

? Maintain high-quality service standards and response times

Qualifications

? 1+ year of experience in customer service, live chat support, or a related field

? Excellent communication, problem-solving, and typing skills

? Ability to work independently and as part of a remote team

? Proficiency in live chat software and technology

? Strong attention to detail and analytical skills

? High school diploma or equivalent required; associate's or bachelor's degree preferred

We are looking forward to receiving your application. Thank you.

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