Remote Customer Support Representative

Remote, USA Full-time Posted 2025-05-16

Join our team at a prestigious New York City-based helicopter tour company! We're currently seeking a Remote Customer Support Representative to assist our valued customers with their inquiries and scheduling needs. This position offers the flexibility to work from home.

Assist customers with inquiries and schedule helicopter tour services
Confirm passengers for their flights in a friendly and confident manner
Answer calls promptly and courteously
Provide detailed information about our services
Resolve scheduling conflicts via phone and email communication
Process credit card payments through our reservation system
Maintain a thorough understanding of our evolving products and services

Previous experience in customer service, sales, or related fields
Strong ability to build rapport with clients
Excellent multitasking and prioritization skills
Positive and professional attitude
Outstanding written and verbal communication abilities

This role requires availability to work nights, weekends, and holidays. If you're passionate about providing exceptional customer service and thrive in a remote work environment, we want to hear from you! Apply now to join our dynamic team.

Job Type: Full-time

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Remote Customer Support Representative

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