Remote Chat Agent

Remote, USA Full-time Posted 2025-05-16

Be a Part of Something Amazing

At Better Car People, LLC, we are the leader in Automotive Customer Engagement. Our employees are committed to success with enthusiasm and a passion for sales, customer service, and technology. We keep our employees delighted with perks like remote working, affordable medical and dental insurance, 401k retirement savings plan, paid time off, and continuing education. Why? Because when our employees are happy, our customers are happy.

We have an immediate opening for a Chat Agent (remote). This full-time, non-exempt position professionally acknowledges and responds to emails on behalf of Better Car People, LLC? customers in a timely manner.

Duties:
?espond to and engage in conversation with inbound chat/text messages
?rovide thoughtful and grammatically correct responses.
?ngage with conversations within 1 minute of receipt
?dentify and report system errors or anomalies
?ork a set minimum number of conversations per hour
?RA above 10% will include coaching and possible termination
?perate within multiple software platforms

Education & Skills Required:
?nowledge of automobile industry and makes/models of vehicles
?ust have access to high-speed internet
?igh school diploma or GED

Work Schedule (subject to change based on department needs):

Monday (OFF), Tuesday (OFF), Wednesday (11:0 AM - 9:00 PM), Thursday (11:0 AM - 9:00 PM), Friday (11:00 AM - 9:00 PM), Saturday (11:00 AM - 9:00 PM), and Sunday (OFF).

Monday (12:00 PM - 10:00 PM), Tuesday (12:00 PM - 10:00 PM), Wednesday (12:00 PM - 10:00 PM), Thursday (OFF), Friday (OFF), Saturday (12:00 PM - 10:00 PM), and Sunday (OFF).

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Remote Chat Agent

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