Part-Time Customer Service Executive [Flexible Schedule] – Fort Lauderdale

Job Summary

Join our dynamic team at Amazon as a Part-Time Customer Service Executive in Fort Lauderdale! This is a fantastic opportunity to work with a leading global company known for its exceptional customer service and innovative solutions. Enjoy a flexible schedule with working hours under 4 hours per day and a competitive hourly rate starting at $18 per hour. Additional benefits include health insurance, dental coverage, paid training, and paid vacations.

Job Description

As a Part-Time Customer Service Executive, you will be the first point of contact for our valued customers. Your primary role is to provide outstanding customer service through various channels, ensuring a seamless and positive experience for all.

Requirements

• High school diploma or equivalent.


• Excellent communication skills, both verbal and written.


• Strong problem-solving abilities and attention to detail.


• Proficiency in using computers and navigating multiple systems.


• Ability to work independently as well as part of a team.


• Availability to work flexible hours, including weekends and holidays.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.


• Resolve customer issues promptly and effectively.


• Maintain up-to-date knowledge of products and services.


• Document customer interactions in the company?s CRM system.


• Provide feedback to management on recurring issues and suggest improvements.


• Participate in ongoing training and development programs.

Benefits

• Health insurance.


• Dental coverage.


• Paid training programs.


• Paid vacations.


• Employee discounts and perks.

Educational Qualifications

• High school diploma or equivalent required.


• Additional certifications in customer service or related fields are a plus.

Experience

• Previous customer service experience is preferred but not mandatory.


• Experience within the e-commerce industry is a plus.

Company Overview

Amazon is a global leader in e-commerce, cloud computing, and artificial intelligence. We are committed to providing the best possible experience for our customers and employees. At Amazon, we believe in fostering a culture of innovation, diversity, and inclusion, where every team member can thrive and contribute to our shared success. Join us and be part of a company that values your skills, dedication, and growth!

Apply!