Online Platform Support Specialist

Remote, USA Full-time Posted 2025-05-15

Qualifications

1. Associate degree or bachelor?s Degree...

2. Minimum 1 year of previous experience in supporting operations of an online platform business like Uber, Airbnb, Ebay, Amazon, Yelp

3. Working knowledge of managing suppliers or partners or buyers or sellers on a digital platform for services or consumer facing apps

4. Basic knowledge of permitting or inspections or home improvement or construction or architecture or land use in the District of Columbia or comparable jurisdiction

5. Experience with using customer relationship management tools like Salesforce or Customer or Microsoft Dynamics or comparable software.

6. Strong digital proficiency including communication, safeguarding information, problem solving with remote/virtual customers, and networks

7. Strong computer skills, including but not limited to, Microsoft Office Suite; Conferencing/Collaboration tools like Google Drive; Google Docs, Zoom, Microsoft Teams, etc.

8. Excellent analytical skills to resolve problems and make recommendations

9. Strong written and verbal communication skills

10. Extremely detail-oriented

Job Type: Contract

Pay: $60.00 - $70.00 per hour

Education:
? Bachelor's (Required)

Experience:
? Google Docs: 1 year (Required)
? Microsoft Office: 1 year (Required)
? Salesforce: 1 year (Required)

Work Location: Remote

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Online Platform Support Specialist

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