Online Customer Service Representative

Remote, USA Full-time Posted 2025-05-16

Job Title: Online Customer Service Representative
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Estimated Salary: $16-$22 per hour

This role is dedicated to assisting customers through various communication channels.

Representatives respond promptly to customer inquiries and resolve issues to their satisfaction.

Premiums ranging from $0.35 to $3.00 per hour may also be paid in specific circumstances.

Premiums may be based on factors such as schedule, facility, season, or specific work performed.

Employment Type: Full-Time, Part-Time

Available Shifts: Opening, Morning, Mid-Shift, Closing

Job Overview:

We strive to deliver top-notch customer service and support.

Customer service representatives interact with clients through phone, email, or chat to resolve their queries.

Clients are assisted by making product substitutions when necessary and consulting with customers for satisfaction.

Benefits & Perks:

We offer competitive pay and performance-based incentive awards at Walmart.

Additional benefits include health coverage (medical, vision, dental), financial assistance (401(k), stock purchase, company-paid life insurance), and time-off packages (paid vacation, sick leave, holidays).

Please visit One.Walmart.com for more information about benefits and eligibility.

Key Responsibilities:

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? Respond promptly to customer inquiries via various communication channels.'>
? Resolve customer issues and concerns in a professional and courteous manner.'>
? Assist customers with product substitutions and recommendations.'>

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Online Customer Service Representative

Key Responsibilities:

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