Live Chat Representative | Miami, FL, USA | Remote
Remote, USA
Full-time
Posted 2025-05-15
We are seeking a Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
We are seeking a Chat Support Representative to provide top-tier customer service through live chat support. This role involves assisting customers with inquiries, troubleshooting issues, and offering solutions in a remote, work-from-home environment. Key Responsibilities: ? Respond to customer live chat inquiries in a professional and timely manner. ? Troubleshoot and resolve customer issues, ensuring satisfaction and a positive experience. ? Assist with order processing, account management, and product or service inquiries. ? Maintain accurate records of customer interactions in CRM software. ? Follow up with customers to ensure issues are resolved and expectations are met. ? Provide feedback to management to improve the customer support process. ? Meet daily and weekly performance KPIs and metrics. Requirements: ? Previous experience in customer service, call center, or chat support is preferred. ? Strong verbal and written communication skills. ? Ability to multitask and prioritize in a fast-paced environment. ? Comfortable using CRM software and other customer support tools. ? Must have reliable internet connection and a quiet workspace for remote work. ? Ability to work independently and as part of a team.
eFCecomms
Similar Remote Jobs
Live Chat Representative | Miami, FL, USA | Remote
Posted on: 27-02-2025 00:00
Live Chat Agent-WFh Remote
Posted on: 27-02-2025 00:00
Entry-Level Chat Support Associate (Remote, Part-Time)
Posted on: 27-02-2025 00:00
Ramp Agent (Customer Service Agent) - JFK
Posted on: 27-02-2025 00:00
Amazon careers work at home - Remote work jobs
Posted on: 27-02-2025 00:00
Remote/Virtual Sales Broker- PT Or FT- No Experience Necessary
Posted on: 27-02-2025 00:00
Data Entry - Typist Part-Time - Work Online - Remote
Posted on: 27-02-2025 00:00
Live Chat Agent-WFh Remote
Posted on: 27-02-2025 00:00
Low ticket website sales commission only high pay
Posted on: 27-02-2025 00:00
100% Teletherapy Special Education Teacher Job | Connecticut Schools
Posted on: 27-02-2025 00:00
VP of Marketing
Posted on: 05-01-2025 17:57
Data Entry Associate (REMOTE) Must be a resident of Tennessee
Posted on: 20-01-2025 06:21
Remote-Client Support Associate (Night Shift 6pm-3am)
Posted on: 16-07-2024 18:36
Special Education Teacher - Remote | WFH
Posted on: 16-08-2024 00:00
Amazon Jobs Work From Home job ? Part Time
Posted on: 27-02-2025 00:00
Intern I Solutions Specialist (Remote)
Posted on: 16-07-2024 18:50
Fresh Remote Data Entry Jobs for Teens Entry Level
Posted on: 21-02-2025 00:00
Sales Agent (No Experience Required and Remote)
Posted on: 16-07-2024 19:05
Delta Airlines Remote Customer Support Positions - Apply Now
Posted on: 16-07-2024 19:06
Kelly connect Work from Home ? Customer Service Representative
Posted on: 14-08-2024 00:00