Customer Service Support – Part-Time

Customer Service Support – Part-Time

Job Summary

Job Type: Part-Time

Salary: $18 – $22 per hour

Working Hours: Under 4 hours per day

Company: Amazon

State Location: California

Benefits: Health, Dental, Paid Training, Paid Vacations

Job Description

Are you passionate about helping customers and providing exceptional service? Amazon is seeking a dedicated and friendly individual to join our Customer Service Support team on a part-time basis. This role involves assisting customers with their inquiries, resolving issues, and ensuring a positive shopping experience.

Requirements

– High school diploma or equivalent

– Strong communication skills, both verbal and written

– Ability to multitask and manage time effectively

– Basic computer literacy and familiarity with customer service software

– A patient and empathetic attitude toward customers

– Availability to work flexible hours, including weekends and holidays

Responsibilities

– Respond to customer inquiries via phone, email, and live chat

– Troubleshoot and resolve product or service issues

– Document and update customer records based on interactions

– Maintain a high level of professionalism and empathy in all interactions

– Collaborate with other team members to improve customer service processes

Educational Qualifications

– High school diploma or GED required; additional education is a plus

Experience

– Previous customer service experience preferred but not required

– Experience with handling customer complaints and resolving issues

Company Overview

Amazon is a global leader in e-commerce, committed to providing a seamless shopping experience for millions of customers worldwide. We pride ourselves on our customer-centric approach and strive to innovate and improve our services continuously. Join our team and be a part of a dynamic, inclusive, and forward-thinking company.

If you’re enthusiastic about customer service and looking for a part-time role with great benefits, we’d love to hear from you. Apply today!

Apply!