Customer Service Executive – Full-Time [$22/Hour] – Columbus – GA

Job Summary

Job Type: Full-Time

Salary: $22/Hour

Working Hours: 40 hours/week

Company: ABC Corporation

State Location: Columbus, GA

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan

Job Description

ABC Corporation is seeking a dedicated and customer-focused Customer Service Executive to join our team in Columbus, GA. As a Customer Service Executive, you will be the first point of contact for our valued customers, providing exceptional service and support while resolving inquiries and issues efficiently. If you have a passion for helping others and a knack for problem-solving, we want to hear from you!

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.


• Resolve product or service problems by clarifying customer issues, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.


• Maintain customer records and update account information as needed.


• Collaborate with other departments to address complex customer issues and escalate when necessary.


• Provide information about products and services, process orders, and handle returns or exchanges.


• Continuously improve through feedback and professional development opportunities.

Requirements

• High school diploma or equivalent; an Associate?s or Bachelor?s degree is a plus.


• Proven customer support experience or experience as a client service representative.


• Strong phone contact handling skills and active listening abilities.


• Familiarity with CRM systems and practices.


• Excellent communication and presentation skills.


• Ability to multi-task, prioritize, and manage time effectively.


• Strong problem-solving skills and a positive attitude.

Benefits

• Competitive hourly wage of $22/hour.


• Comprehensive health and dental insurance plans.


• Paid training and continuous professional development.


• Generous paid vacation and sick leave.


• 401(k) retirement savings plan with company match.


• Employee discount programs.

Company Overview

ABC Corporation is a leading provider of innovative products and services across the United States. Our commitment to exceptional customer service and our dedication to employee growth and satisfaction have made us a trusted name in the industry. We pride ourselves on fostering a collaborative and inclusive workplace where every team member can thrive. Join us and be part of a company that values integrity, innovation, and excellence.

If you are ready to take the next step in your career and join a dynamic team, apply now to become a Customer Service Executive at ABC Corporation in Columbus, GA!

Apply!