Customer Service Agent - Water Utilities

?ob: Bilingual Customer Service Agent - Water Utilities
?ocation: HTX 77429
?ay: $18/hr
?chedule: M-F Day Shift 7:30AM - 4:30PM
?ull Time, Temp to Hire!!
?reat Benefits While Working With PrideStaff!
?eply Only If You Are Bilingual In Spanish/English And Have Experience In Water Utilities Industry*
?ustomer service: Assisting customers by phone, email, or in person. This can include answering questions about utility policies and programs, and handling complaints.
?illing: Processing customer payments, preparing bills, and making adjustments.
?ork orders: Handling work orders for service disconnections, reconnections, and new orders.
?eter reading: Reading and recording meters and water usage.
?ervice turn on and off: Processing requests to turn water service on and off.
?ccount management: Establishing and maintaining customer accounts, and ensuring account information is accurate.
?atabase management: Inputting and querying databases to make financial adjustments and prorate changes.
?ield work: Performing field work such as installing new meters, repairing leaks, and assisting with emergency repairs.
?pecial projects: Assisting with special projects and other related duties.

Other responsibilities may include:
?erifying credit and deposit information
?eviewing customer correspondence
?roviding information about community financial assistance resources
?eviewing income eligibility applications, tax returns, and transcripts
?nstructing lower level employees
?ransmitting and receiving radio communication to and from field personnel
Apply now at www.pridestaff.com/houstonnw/jobsearch

Compensation / Pay Rate (Up to): $18.00 - $18.00

Apply!