Customer Care Associate - Remote Work

Job Description:

We are looking for a dedicated and resourceful Customer Care Associate to join our team at Disney. This is a remote work position based in Fort Worth, Texas, US. As a Customer Care Associate, you will be responsible for providing exceptional customer service to our clients and ensuring their needs are met in a timely and efficient manner...

Responsibilities:
• Respond to customer inquiries via phone, email, and chat in a professional and courteous manner
• Resolve customer issues and complaints in a timely and effective manner
• Provide product information and assistance to customers
• Process orders, returns, and exchanges
• Maintain accurate customer records and documentation
• Collaborate with other team members to ensure customer satisfaction
• Meet and exceed customer service goals and targets

Requirements:
• 3 years of experience in customer service or a related field
• Resourceful and confident personality traits
• Strong persuasion and time management skills
• Excellent communication and problem-solving abilities
• Ability to work independently and as part of a team
• High school diploma or equivalent

Benefits:
• Company transportation
• Joining Bonus
• Disability insurance

Working Environment:
At Disney, we believe in building strong connections and treating our colleagues like an extended family. You will be part of a supportive and collaborative team that values your contributions and encourages your growth and development.

Deadline to apply: 2024-09-13

Equal Opportunity Statement:
Disney is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome and encourage applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

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