Chat Support Representative
The Support Associate is responsible for engaging with our vibrant community of veterinary professionals to support them in their critical purchasing decisions and processes through the use of the Vetcove platform.
Members of the support team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, and platform demos This role plays a pivotal part in ensuring a positive and delightful day-to-day experience for every user leveraging the platform for their supply ordering needs.
? What you'll do
? Support existing Vetcove users by responding to user inquiries via live chat, email, and phone in a timely manner
? Troubleshoot issues quickly and explain scenarios/solutions in an easily digestible and effective manner
? Handle various daily and weekly admin responsibilities, such as proactive account management, item issue reports, item reviews, credit approvals, and more
? Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools
? Work with vendor and industry partners to streamline communication and alerts between systems
? Help to continuously develop and expand processes in order to streamline support workflows
Similar Remote Jobs
Chat Support Representative
Posted on: 21-02-2025 00:00
ATT Careers Remote
Posted on: 21-02-2025 00:00
Online Chat Agent
Posted on: 21-02-2025 00:00
Online Teachers Needed
Posted on: 21-02-2025 00:00
Benefit Verification Specialist
Posted on: 21-02-2025 00:00
Content Operations Coordinator
Posted on: 21-02-2025 00:00
Communications Summer Intern
Posted on: 21-02-2025 00:00
Sr Svc Agent/Non-DOT
Posted on: 21-02-2025 00:00
Medical Transcriptionist (Remote)
Posted on: 21-02-2025 00:00
Remote Cantonese Transcriptionist/Translator
Posted on: 21-02-2025 00:00
Package Delivery Driver ? Palmdale, CA
Posted on: 23-11-2024 06:30
Work From Home Customer Service Data Entry Clerk 100 Remote - Fast Hire
Posted on: 29-07-2024 17:09
CVS Live Chat Support Jobs ? Work From Home Jobs (Apply Now)
Posted on: 31-01-2025 10:02
Podcast Editor - Disney Parks News Blog
Posted on: 21-02-2025 00:00
Remote Opportunities at Disney
Posted on: 05-09-2024 00:00
Exec/Admin Assistant - US Consumer Digital Technology (USCDT) Cross Platform Delivery
Posted on: 29-08-2024 00:00
Part-Time Focus Group Participant - Remote
Posted on: 10-12-2024 18:34
Flight Scheduling Assistant
Posted on: 11-11-2024 03:50
Remote Entry Level Data Entry Clerks / Work From Home Part-Time
Posted on: 04-09-2024 00:00
Work At Home Data Entry Remote Admin Assistant
Posted on: 15-12-2024 15:02