Call Center Manager - Insurance

Description:
? Hi, We're Centerfield.
? Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world?s leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield?s digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized by Built in LA as a Best Place to Work in Los Angeles.

Requirements: ? 5+ years as a lead sales representative or similar role, ideally in a verification or customer service remote call center environment ? Strong written and verbal communication skills with the ability to manage and motivate a remote team. ? Willingness to engage with the employees and provide feedback in a positive and encouraging manner. ? Detail-oriented with strong performance analysis skills ? Excellent organizational skills for managing multiple tasks and deadlines ? Self-starter who thrives both independently and in a team ? Team player with a big-picture mindset ? Proactive problem-solver who takes ownership and calculated risks ? Experience with Google Docs or Microsoft Office.

Benefits:
? Competitive salary + semi-annual bonus
? Unlimited PTO ? take a break when you need it!
? Industry leading medical, dental, and vision plans + generous parental leave
? 401(k) company match plan ? fully vested day 1
? Award winning culture & unprecedented team spirit (featured in LA Business Journal & Built In LA)
? Paid charity and volunteer days (local mentor programs, adopt a pet, beach cleanup, etc.)
? Career growth ? we enjoy promoting from within!