Apple Support Remote Specialist

Remote, USA Full-time Posted 2025-05-16

Job Title

Apple Support College Advisor - At Home Opportunity
About Us

We believe in delivering exceptional service to our customers through dedication, creativity, and innovation. As an Apple Support College Advisor, you'll play a key role in providing world-class customer experience.
Responsibilities
? Provide technical support for our popular products, including iPhones, iPads, MacBooks, and more.
? Use documented troubleshooting flows to resolve issues.
? Listen to customers and tailor communication to their needs.
Requirements
? Enrolled at a US university pursuing a bachelor's degree or higher.
? A quiet home workspace with ergonomic chair and desk.
? A hard-wired internet connection with minimum download speed of 10 Mbps and 3 Mbps upload at your address.
? Available for five weeks of full-time paid training on a set schedule.
? Able to work 20 weekly hours after training.
? Able to flex up or down in weekly hours when school is not in session.
? Able to meet minimum typing speed of 40 WPM while talking with customers.
? Successful completion of a pre-employment assessment, background check, and initial training.
? Minimum GPA of 2.7.
Preferred Qualifications
? Bachelor's degree in Business, Communications, Computer Science, Engineering, or other tech-related field.
? Possess passion for customer service and ownership of the customer experience.
? Able to navigate difficult conversations and display resilience.
? Able to self-manage and work independently in a fast-paced environment.

Apply for the Job

Apple Support Remote Specialist

Similar Remote Jobs

Apple Support Remote Specialist

100% Remote Cognos Analytics

ERP with QAD Experience

Sales Representative Entry Level

Entry Level Software Developer

RN Labor and Delivery

Remote Customer Care Professional

Remote Legal Transcription Specialist

Home-Based Accounting/Data Entry Clerk

Virtual Customer Care Specialist

Customer Support-Apple Home Advisor-jobs //At Apple

Creative Designer | Entry Level

Student - Side Hustles

Junior Data Analyst - Remote

Home Health Services Nurse

Home Based Sales Agent

Live chat support agent- REMOTE PT/FT

Intraday Operations Specialist

Marketing Assistant

Data Entry & Automation Specialist