Remote Call Center Agent

Remote, USA Full-time Posted 2025-05-16

Job brief

We are looking for Remote Call Center Agents who will be the liaison between our company and its current and potential clients. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Responsibilities
? Manage large amounts of inbound and outbound calls in a timely manner
? Follow communication ?scripts? when handling different topics
? Identify customers? needs, clarify information, research every issue and provide solutions and/or alternatives
? Build sustainable relationships and engage customers by taking the extra mile
? Keep records of all conversations in our call center database in a comprehensible way
? Meet personal/team qualitative and quantitative metrics

Requirements and skills
? Must provide own equipment
? Strong phone and verbal communication skills along with active listening
? Must be 18 years or older
? Customer focus and adaptability to different personality types
? Ability to multi-task, set priorities, and manage time effectively
? High school degree
? Must be able to pass a 7-year background check

Apply!

Apply for the Job

Remote Call Center Agent

Similar Remote Jobs

Remote Call Center Agent

WFH-Live Chat Support Agent

Data Entry Clerk, MSO

Accountant Bookkeeping Remote Job

German Content Moderator (Remote)

Remote Customer Service Representative

Entry-Level IT Support Specialist

Online K-12 Teachers (Part-time)

Walmart Remote Jobs(Data Entry)$30/Hour

Entry level remote agent

Director, Data Cloud Test (Remote / Flexible)

Healthcare Agent - Training Provided

Eastern Region Sales Representative

Start Your Career: Apple Remote Jobs ? Entry-Level Work From Home Opportunities

Lead Product Manager - Guest Experience Management (Remote - United States)

Asset Manager, Renewable & Carbon Free Energy

Machine Operator- 1st Shift

(Work from Home)-Virtual Assistant

HR Professionals Looking for a Career Change - Remote - Flexible Hours

Technical Project Manager II