Representative, Customer Service
Remote, USA
Full-time
Posted 2025-05-16
Our client is currently seeking a Representative, Customer Service
This job will have the following responsibilities: ? Provide Customer support In an independent work environment, be the customer-facing voice and develop creative solutions to customer issues. Provide proactive updates on order status to accelerate billing process. ? Determine when hospital request requires escalation, based on complexity of request or high priority need Solve customer complaints and document them in the CRM system. ? Effectively coordinate collaboration between internal departments (sales, CS, DR and AR if needed)to ensure provision of 100% service level to the customers while ensuring all company quality and revenue recognition polices are met. ? 2+ years of customer service experience required. ? Provide phone support for inquiries from sales and healthcare professionals. ? Engage, interact, and respond in a prompt, accurate, courteous and poised manner in order to encourage positive business... relationships. ? Process all work in accordance with relevant working practices and standard operating procedures. ? Provide feedback and suggestions to improve service levels, internal processes and customer support methodology. ? Consistently demonstrate a positive, constructive, and cooperative attitude in the business environment. ? Prepare product or service reports by collecting and analyzing customer information. ? Potential specialized rep for CSR's or POC's
Similar Remote Jobs
Representative, Customer Service
Posted on: 25-10-2024 07:23
Google Ads Specialist
Posted on: 25-10-2024 07:23
Client Support Coordinator
Posted on: 25-10-2024 07:23
Merchandising Display Associate
Posted on: 25-10-2024 07:23
Verizon careers remote
Posted on: 25-10-2024 07:23
Content Reviewer, Amazon
Posted on: 25-10-2024 07:23
Online Administrative Scheduler
Posted on: 25-10-2024 07:23
Data Entry Specialist
Posted on: 25-10-2024 07:23
Warehouse Order Picker
Posted on: 25-10-2024 07:23
Data Entry Clerk
Posted on: 25-10-2024 07:23
Online taker earn 25
Posted on: 22-10-2024 05:25
CVS At Home Careers - Data Entry Remote Jobs (Part-Time) $30/Hr - WFH
Posted on: 27-02-2025 00:00
Client Service Associate
Posted on: 24-01-2025 04:51
Work From Home Customer Service Remote
Posted on: 05-08-2024 00:00
Seasonal Customer Service Representative
Posted on: 26-09-2024 00:00
[Part-Time] Work From Home Amazon Customer Service Center
Posted on: 27-02-2025 00:00
American Express Virtual Assistant ( Work At Home ) ? Apply Now
Posted on: 16-07-2024 18:54
Data Entry Specialist
Posted on: 28-08-2024 00:00
Entry Level Aws Developer (Remote)
Posted on: 14-02-2025 07:18
Delta Airlines [Remote Jobs] – Live Chat Agent Openings
Posted on: 12-09-2024 00:00