URGENT HIRE-VIRTUAL CHAT ASSISTANT
Job Title: Virtual Chat Assistant
Location: Remote Job Type: [Full-time/Part-time/Contract]Job Summary:
We are looking for a tech-savvy, customer-focused Virtual Chat Assistant to join our team. The ideal candidate will be responsible for providing exceptional customer service through online chat platforms, addressing customer inquiries, resolving issues, and ensuring customer satisfaction in a timely and professional manner.
Key Responsibilities:
? Respond to Customer Inquiries: Provide accurate, timely responses to customer questions via online chat.
? Issue Resolution: Identify and resolve customer complaints by providing appropriate solutions and alternatives; follow up to ensure resolution.
? Customer Engagement: Engage with customers to understand their needs and provide information about products and services.
? Data Entry: Maintain detailed and accurate records of customer interactions and transactions.
? Product Knowledge: Stay updated on product information, company... policies, and procedures to offer accurate guidance to customers.
? Feedback Collection: Gather customer feedback and report it to the relevant departments for continuous improvement.
? Collaboration: Work closely with other team members to ensure a seamless customer service experience.
? Achieve Targets: Meet personal and team performance metrics, including response time, resolution time, and customer satisfaction
Similar Remote Jobs
URGENT HIRE-VIRTUAL CHAT ASSISTANT
Posted on: 06-10-2024 00:00
Amazon EKS Anywhere Administrator
Posted on: 06-10-2024 00:00
Entry Level Remote Recruiter
Posted on: 06-10-2024 00:00
Assistant Bookkeeper (Hiring Now)
Posted on: 06-10-2024 00:00
Capital One Careers Remote
Posted on: 06-10-2024 00:00
Data Integrity Analyst (Remote)
Posted on: 06-10-2024 00:00
Remote Online Feedback Provider
Posted on: 06-10-2024 00:00
Talent Radar - Costco
Posted on: 06-10-2024 00:00
Remote Data Entry Specialist
Posted on: 06-10-2024 00:00
Remote IP Coder (Full-time)
Posted on: 06-10-2024 00:00
Education Intern (Remote & Hybrid)
Posted on: 19-08-2024 00:00
Remote Customer Support Specialist at PUMP
Posted on: 06-12-2024 06:00
Remote Project Participant
Posted on: 16-12-2024 16:52
Part time Work From Home Amazon Customer Service Jobs (WFH)
Posted on: 02-01-2025 03:59
Senior Operations Specialist, Remote Assistance (Shift Lead)
Posted on: 27-02-2025 00:00
Entry Level Insurance Rep - No Experience
Posted on: 02-09-2024 00:00
Delta Remote Virtual Assistant Jobs ? No Experience Required
Posted on: 27-02-2025 00:00
Customer Service Specialist (Part-Time)
Posted on: 12-09-2024 00:00
Best Paying Remote Amazon Data Entry Jobs for Teens
Posted on: 22-07-2024 03:03
Doordash Virtual Assistants Jobs (Full Time, Remote) $320/Day
Posted on: 11-01-2025 15:34