Customer Service Representative

Immediate Hiring: Part-Time Customer Service Representatives at notifyMD

Are you passionate about helping others and looking for a rewarding work-from-home opportunity? Join our team at notifyMD as a Part-Time Customer Service Representative...

At notifyMD, our Customer Service Representatives play a crucial role in delivering exceptional service to our clients. You'll have the chance to make a positive impact and contribute to a supportive team culture.

As a Customer Service Representative, you will be responsible for providing professional and efficient support to our clients. You will greet callers in a friendly and welcoming manner, accurately understand and address their inquiries, and transfer calls or take messages as needed using our state-of-the-art call processing system. Additionally, you will receive training on various call center tools to effectively prioritize customer needs and provide timely assistance.

The ideal candidate is a dedicated and customer-oriented individual with excellent communication skills, both verbal and written. They thrive in a fast-paced environment, can multitask effectively, and have a positive attitude. Additionally, they should be proficient in English with strong spelling and grammar skills, computer-savvy and comfortable working in a Windows-based environment, have a reliable internet connection (meeting our speed test requirements), and be able to type at least 35 words per minute. A Windows PC or laptop with a direct Ethernet connection is also required, as well as the ability to use a USB headset with microphone (wireless not allowed). Bilingual Spanish or French is a plus.

Benefits:
? Competitive hourly rate of $20/hour.
? Part-time schedule, approximately 19.5 hours per week.
? Work-from-home environment.
? Paid training.

Shifts Offered:
? Part-time: Approximately 19.5 hours per week
? 6-day workweek
? 3-hour shifts scheduled between 4 PM and 11 PM EST, Monday-Friday
? One weekend shift required (Saturday or Sunday) between 8 AM-2:30 PM or 6 PM-12 AM.
? Set schedules. Know when you are working!
? Holiday work is required

If you're a dedicated and customer-oriented individual seeking a fulfilling work-from-home opportunity, we encourage you to apply

Apply!