Live Chat Support

Remote, USA Full-time Posted 2025-05-16

Company Overview

DRolls Associates is a forward-thinking organization committed to driving innovation and excellence in our industry. We are seeking a dedicated Live Chat Support professional to join our team in the United States, who will play a crucial role in providing exceptional customer service and support...

Job Description

As a Live Chat Support professional, you will be responsible for engaging with customers through live chat to provide timely and accurate responses to their inquiries. You will work closely with various departments to ensure customer satisfaction and support the overall customer service strategy.

Responsibilities
? Engage with customers through live chat to provide timely and accurate responses to inquiries.
? Resolve customer issues and escalate complex cases to the appropriate department.
? Maintain a high level of professionalism and empathy in all customer interactions.
? Collaborate with team members to ensure consistent and high-quality customer service.
? Keep up-to-date with product knowledge and company policies to provide accurate information to customers.

Qualifications
? 0-5 years of experience in customer service or a related field.
? Strong written communication skills.
? Ability to multitask and manage time effectively.
? Proficient in using live chat software and other customer service tools.
? Excellent problem-solving skills and attention to detail.
? Ability to work independently and as part of a team

Apply!

Apply for the Job

Live Chat Support

Similar Remote Jobs

Live Chat Support

Data Entry Operator

Phone Representative 9

VIRTUAL CHAT ASSISTANT-APPLE

Pre-Service Scheduler I

Customer Service Representative

Remote Sales Specialist

Data entry specialist

Sales Agents-Verizon FIOS

Data Entry Specialist

Care Coordinator I

Mail Distribution Associate

Sr. Tax Accountant or Manager-Great team & Hybrid/Flexible/Perks...

Entry Level Remote Customer Service Representative (Manitoba)

Quality Control Inspector - Uxbridge, MA

Amazon Delivery Driver

Remote Call Center Representative Job Openings (Full-Time)

Growth Marketing Lead, Host Engagement

Customer Experience Specialist (INTERNATIONAL & FULLY REMOTE)

[Entry Level/No Experience] Walgreens Virtual assistant jobs ? Work From Home