Full-Time Customer Service Agent – Immediate Start

Job Summary

Job Type: Full-Time

Salary: $18 – $22 per hour

Working Hours: 40 hours per week

Company: Amazon

Location: California

Benefits: Health Insurance, Dental Insurance, Paid Training, Paid Vacations, 401(k) Plan

Description

Amazon is seeking a dedicated and proactive Full-Time Customer Service Agent to join our dynamic team in California. If you are passionate about delivering exceptional customer service and are looking for a role with immediate start, we want to hear from you!

Responsibilities

– Provide outstanding customer service to all Amazon customers via phone, email, and chat.

– Resolve customer inquiries and issues in a timely and professional manner.

– Document interactions and follow up on outstanding customer issues.

– Collaborate with other departments to ensure customer satisfaction.

– Maintain a high level of product knowledge to assist customers effectively.

Requirements

– High School Diploma or equivalent; Bachelor’s degree in a related field is a plus.

– Prior experience in customer service or a related field.

– Excellent communication skills, both verbal and written.

– Ability to handle stressful situations and de-escalate conflicts.

– Strong problem-solving skills and attention to detail.

– Proficient in Microsoft Office Suite and basic computer skills.

– Ability to work flexible hours, including weekends and holidays if needed.

Benefits

– Comprehensive Health Insurance

– Dental Insurance

– Paid Training

– Paid Vacations

– 401(k) Plan

– Employee Discount

– Career Advancement Opportunities

Company Overview

Amazon is a globally recognized e-commerce and cloud computing company dedicated to providing customers with a vast selection of products and services, exceptional customer service, and innovative technology solutions. We pride ourselves on fostering a diverse and inclusive workplace where every employee feels valued and empowered. Join Amazon and become part of a company that is continually shaping the future of technology and customer experience.

Apply!