Customer Service Call Center - Duluth On Site $18/hr

Employer Industry: Healthcare Services

Why consider this job opportunity...
• Opportunity for career advancement and growth within the organization
• Supportive and collaborative work environment
• Chance to make a positive impact on patient satisfaction and care
• Work in a dynamic environment focused on patient-centric solutions
• Flexible scheduling may include evening and weekend availability

What to Expect (Job Responsibilities):
• Obtain and process authorizations for patient reorders
• Resolve patient issues and ensure accurate processing via phone and documentation
• Ensure patients have all required medical documentation for billing services
• Handle inbound and outbound calls from patients? physicians and referral sources
• Maintain a strong understanding of medical documentation and insurance requirements

What is Required (Qualifications):
• Minimum high school diploma or GED equivalent
• Proficient computer literacy, including strong keyboarding skills
• Strong attention to detail and exceptional multi-tasking abilities
• Excellent communication skills, both verbal and written
• Customer service experience preferred

How to Stand Out (Preferred Qualifications):
• Previous experience in a healthcare-related customer service role
• Familiarity with medical documentation and insurance processes
• Ability to demonstrate strong phone and email etiquette
• Experience working in a fast-paced call center environment
• Flexibility to adapt to varying schedules and patient needs

#HealthcareServices #PatientAdvocacy #CareerOpportunity #CustomerSatisfaction #FlexibleScheduling

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