Customer Service Representative

Remote, USA Full-time Posted 2025-05-16

Description
Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape
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Job Overview: Smart Stack Impact is seeking a dedicated Customer Service Representative to join our team. This role involves providing exceptional customer support, managing inquiries, and ensuring customer satisfaction.

Location: Los Angeles, CA
On site job

Salary Range:
$38.500- $49.500 yearly

Key Responsibilities
? Handle customer inquiries via phone, email, and chat
? Resolve customer issues and escalate when necessary
? Maintain customer records and update account information
? Provide product and service information to customers
? Assist with order processing and tracking

Skills, Knowledge and Expertise
? High school diploma or equivalent; Associate?s or Bachelor?s degree preferred
? Strong communication and problem-solving skills
? Proficiency in customer service software
? Ability to work in a fast-paced environment

Benefits
? Competitive salary range: $38.500- $49.500 yearly
? Health, dental, and vision insurance
? 401(k) with company match
? Paid time off and holidays
? Professional development opportunities

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