Front End Pharmacy Technician -Remote (Pennsylvania)

About the position

The Front End Pharmacy Technician position at Walgreens is a remote role based in Pennsylvania, responsible for entering new prescriptions, processing exceptions, and communicating with physician offices and patients. The technician also assists with back-end operations as needed, ensuring quality assurance and support for specialized pharmacy programs.

Responsibilities
? Enter patient demographics and prescriptions into the data processing system.
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? Process exceptions and make contact with physician offices and patients.
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? Assist in back-end efforts such as picking, packing, and manifesting based on business needs.
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? Provide pharmacist call back and/or patient quality assurance support.
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? Load insurance plans and coordination of benefits for new patients/referrals.
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? Participate in the review/audit of test claims for new patients/referrals.
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? Handle processing of reorders and email distribution as needed.
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? Perform image indexing and AE report filing.
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? Provide primary support and expertise for specialized programs such as ETT or Pharma.

Requirements
? High school diploma or GED from an accredited school.
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? Active pharmacy technician license or certification as required by state Board of Pharmacy.
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? 1 year of work experience in healthcare, specialty pharmacy, PBM, and/or call center settings.
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? Experience providing customer service to internal and external customers.

Nice-to-haves
? Good verbal and written communication skills.
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? Interpersonal skills with the ability to communicate in a diplomatic and confidential manner.

Benefits
? Health insurance
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? Dental insurance
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? 401k
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? Paid holidays
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? Flexible scheduling