General Merchandise Associate

Job Summary of General Merchandise Associate:

Responsible for delivering excellent customer service by actively engaging and assisting customers, embodying customer experience principles, and maintaining a tidy store environment, while following operational, merchandise, and loss prevention protocols.

Responsibilities of General Merchandise Associate:
? Role models established customer experience practices with internal and external customers
? Supports and embodies a positive store culture through honesty, integrity, and respect
? Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
? Promotes credit and loyalty programs during customer interactions
? Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
? Accurately processes and prepares merchandise for the sales floor following company procedures and standards
? Initiates and participates in store recovery as needed throughout the day
? Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
? Provides and accepts ongoing recognition and constructive feedback
? Adheres to all labor laws, policies, and procedures
? Supports and participates in store shrink reduction goals and programs
? Participates in safety awareness and maintenance of a risk-free environment
? Performs other duties as assigned

Requirements of General Merchandise Associate:
? Possesses a great talent for creating positive customer experiences
? Willing to shift schedule flexibility to accommodate business priorities
? Exhibits outstanding organizational abilities along with a careful focus on particulars
? Proficient at multitasking effectively
? Exhibits adeptness in responding to alterations in direction or unforeseen events, underpinned by robust communication skills
? Adept at carrying substantial objects with or without the need for adjustments
? Effectively interacts with peers and supervisors to accomplish shared tasks
? Consumers lean towards enjoying a well-crafted retail customer experience