Telephone or Live Chat Support

Remote, USA Full-time Posted 2025-05-16

About the position

The Live Chat / Tele Chat Support Specialist at One Mind & Body serves as the first point of contact for clients seeking mental health support services. This role is crucial in ensuring a positive client experience through effective communication and problem-solving, while also providing personalized support to enhance customer satisfaction.

Responsibilities
? Respond to chat and tele chat inquiries promptly and professionally
,
? Build and maintain positive client relationships with personalized support
,
? Troubleshoot technical issues to ensure a seamless experience
,
? Provide accurate information about services, pricing, and policies
,
? Collaborate with the team to enhance the customer experience
,
? Follow up with clients to ensure their needs are met
,
? Maintain proper documentation of interactions

Requirements
? 1 year of customer support experience, preferably in live chat or tele chat
,
? Excellent verbal and written communication skills
,
? Strong problem-solving abilities
,
? Comfortable with technology and troubleshooting
,
? Ability to prioritize in a fast-paced environment
,
? Positive attitude and passion for helping others

Nice-to-haves

Benefits
? Dental insurance
,
? Health insurance
,
? Vision insurance
,
? Paid time off

Apply for the Job

Telephone or Live Chat Support

Similar Remote Jobs

Telephone or Live Chat Support

Data Entry Specialist - Remote

Live Chat Agent - WFH

Video Editor - Freelancer (Remote)

Remote Benefits Advisor (Mortgage Protection)

Flexible, Part-time Customer Service/Sales Representative

Online Remote Live Chat Assistant

Manager, Engineering - Core Services

Remote Legal Transcriptionist- Miami, FL

Apple Home Advisor Jobs- Remote

Entry Level Virtual Travel Specialist (REMOTE)

Remote Chat Moderator Roles - Entry-Level Opportunities Earning $25-$35 Per Hour

[Entry Level/No Experience] Ups Data Entry Work From Home Job ? Hiring Now

Walmart Data Entry Work From Home Jobs - No Experience Required

CDL A Company Driver

Sr. Marketing Manager | Frequency Guest Marketing Strategy(Remote Or Hybrid) 1000 Nicollet Mall Minneapolis, Minnesota

Content Moderator

Coca-Cola Script Writer Jobs (Full/Part Time) $32/Hour - Apply IN...

Part-time Researcher for Boutique PE firm | Remote First

Remote Care Coordinator - Remote - $20/hour, 100% Work from Home!