Customer Support Specialist (Remote) AT Chewy

Remote, USA Full-time Posted 2025-05-16

Join the Chewy team as a Customer Support Specialist in a remote position. As a key player in the customer experience, you'll provide exceptional service via phone, email, and chat. Addressing inquiries, resolving issues, and ensuring customer satisfaction are your main responsibilities. Strong communication skills, problem-solving abilities, and a passion for helping customers are essential. Enjoy the flexibility of working from home while contributing to Chewy's commitment to pet happiness. Apply now to be a vital part of the Chewy family.

Responsibilities: ? Customer Assistance: Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels. ? Product Knowledge: Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers. ? Communication Skills: Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience. ? Problem Solving: Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible. ? Documentation: Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Apply!

Apply for the Job

Customer Support Specialist (Remote) AT Chewy

Requirements: ? Excellent Communication: Strong verbal and written communication skills. ? Customer-Focused: A passion for delivering exceptional customer service and a customer-first mindset. ? Tech-Savvy: Comfortable navigating multiple systems simultaneously and adapting to new technologies.

Similar Remote Jobs

Customer Support Specialist (Remote) AT Chewy

Remote Customer Service Rep | WFH

Tower Designer (remote in U.S. only)

Fedex Remote Jobs Up To $25/Hour

Loan Support Specialist - Pacific Region

Online Data Entry Clerk ? Remote

Data Entry Clerk for Imports Team

Remote Live Chat / Phone Support

Remote Call Center Specialist (Walgreens Jobs)

Work from Home Chat Support Agent

Online Live Chat Support Jobs Work From Home (REMOTE) - Part-Time

Remote- Luxury Call Center Representative

Netflix Remote Jobs $22/Hour

Uber Entry Level Driver - Now Hiring

Home Health Nurse- Weekends

Remote Amazon Data Entry Jobs No Experience Needed

Call Center Representative (Remote) US CITIZENS ONLY - Now Hiring

Engineering Services Manager (Attractions)

SAP PP/QM with some Fiori experience

Delta airlines careers remote Jobs