Call Center Agent- Customer Relations -Fully Remote/Nationwide

Employer Industry: Retail Pharmacy
Why Consider This Job Opportunity...
? Salary up to $17.00 per hour
? Opportunity for career advancement and growth within the organization
? Work remotely or on-site in Orlando
? Competitive benefits package including medical, dental, and vision coverage
? Paid time off, 401(k) retirement savings plan, and employee stock purchase plan
What To Expect (Job Responsibilities)
? Respond to customer calls in a customer contact center setting
? Research and interpret company procedures to assist pharmacy customers
? Collaborate with various departments to resolve customer concerns
? Process incoming phone calls, emails, and letters
? Uphold customer service goals of responsiveness, reliability, and professionalism
What Is Required (Qualifications)
? Minimum of 1 year experience in customer service
? Strong communication, organization, and follow-up skills
? Proficiency in Microsoft Windows-based applications and MS Office
? Flexibility in work schedule and completion of paid training program
How To Stand Out (Preferred Qualifications)
? Bilingual in Spanish
? Prior inbound Call Center experience
? Previous experience working from home a plus
? Prior retail or Pharmacy experience
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