Remote - Medical Receptionist

CareHarmony is fulfilling an opportunity in healthcare and chronic care management in an ever-changing industry. We thrive in our ability to support our providers and their patients. We are looking for an individual excited to join a growing startup designed to bring value and quality service to population health. CareHarmony has an immediate opening for a Remote Medical Receptionist with a... solid phone presence that thrives in a high-volume environment. The Receptionist will be the primary support for all incoming calls, directing as needed and resolving minor inbound concerns. Shift: 11am - 7pm CST Pay: $14.50/hr Duties/Responsibilities: ? Handle all inbound calls to the organization; determine the purpose/screens and directs to the appropriate department or team member. ? Routes messages and escalations to the appropriate department or team member ? Schedules appointments, reschedules as needed. ? Performs administrative and clerical support tasks. Professional Experience: ? Required: Minimum of one (1) year experience in a Customer Support, Administrative, Healthcare Reception, Provider Office, or Patient Relations role ? Preferred: Minimum of one (1) year clinical experience ? Preferred: Active Clinical Multi-State/Compact License Required Skills/Abilities: ? Excellent written and verbal communication skills ? Excellent interpersonal and customer service skills ? Positive, uplifting personality with a natural ability to handle and deescalate escalations ? Basic understanding of administrative and clerical procedures ? Fundamental experience working with Microsoft Office Suite or related software Education and Experience: ? Associates' Degree or equivalent preferred Work Environment: Work is performed remotely, hardware provided, and the employee fulfills the internet requirement to company standards. Remote employees must maintain a professional work environment (room with a door) as if in an office setting without distractions that could disrupt the employee's work and communication with clients, patients, or internal team members. ? **Must be located in Central or Eastern Time Zones

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