Customer Service Specialist | GumGum | $23 ?30 | Remote (United States)

We are currently seeking a ful-time / part-time customer service representative to play a crucial role in supporting excellent customer service, customer retention, and acquiring new customers. As a customer service representative, you will be the main point of contact for our customers, handling various inbound and outbound calls including new sales, and service-related calls, and performing administrative functions. Your primary goal will be to ensure the highest level of customer service, quality, efficiency, and accuracy in all aspects of your work.

Responsibilities: ?andle incoming calls and utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities ?aintain an in-depth knowledge of products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service ?resent a professional, confident, and enthusiastic image to develop trusting relationships with all customers ?rovide high levels of customer account management by properly setting up and maintaining account information and data ?rocess and coordinate Accounts Receivable, Collections, and Accounts Payable functions and activities ?andle administrative, data entry, reporting, and reconciliation around asset and inventory controls and purchasing

Requirements: ?olid computer skills including Microsoft Office, data entry, and the ability to run and analyze reports ?bility to multi-task and prioritize assignments in a team environment ?xcellent verbal and written communication skills ?igh school diploma or equivalent ?ilingual is preferred but not required

Benefits:
?lexibility
?emote work environment
?kill Development
?iverse Opportunities

Apply!