Work From Home Agent (Remote)

Remote, USA Full-time Posted 2025-05-16

Kinley Ames is looking for experienced and entry level Call Center Representatives to provide Customer Service and Technical Support. We are growing and seeking associates to assist customers with orders, billing, travel, customer service, reservation, technical support and more.

Job Responsibilities: ?nswer incoming calls, chats, and emails ?esearch, analyze and determine the appropriate course of action ?uild trust and rapport with the customer through clear, respectful interaction ?ffer members alternative vacation options ?olve member concerns for first call resolution ?psell eligible customers home warranty solutions ?nter new customer information into the system ?rocess payment deferrals and installment plans ?roblem solve, mediate, and negotiate ?scalate issues appropriately

Education and Experience:
?igh school diploma or equivalent
?equired language proficiency
?ood data entry and typing skills
?reat customer service and people skills

Please note:

Must have a working computer, high speed hard-wired internet connection, and a plain old telephone line.

This is an opportunity for you to work from home, schedule your own hours and spend more time with your family. We look forward to working with you.

Employment Type: CONTRACTOR

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Work From Home Agent (Remote)

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