Associate Customer Service Representative

Employer Industry: Healthcare ServicesWhy Consider this Job Opportunity...
• Competitive pay (including holiday pay & shift pay differentials)
• Best-in-class benefits - full medical, dental and vision coverage from your first day
• 401(k) plan with employer matching & complementary retirement planner
• Generous paid time off for vacation, sick days and holidays
• Tuition reimbursement & student loan forgiveness programs
• Wellness & mental health assistance programs
What to Expect (Job Responsibilities):
• Provide first line communication with customers, referral sources, and clinicians to facilitate ordering and delivery of home medical equipment (HME) products
• Educate customers on a broad portfolio of HME products, supplies, and services
• Recommend medically appropriate, cost-effective HME to meet the homecare, mobility, testing, and respiratory needs of customers
• Provide basic technical support as needed
• Assist in increasing comfort and quality-of-life for individuals recovering from illness, injury, or living with a disability
What is Required (Qualifications):
• 1 year Customer service experience; 2 years preferred
• Associate's Degree or Bachelor's Degree
• Medical Terminology and Medical Coding certification upon hire
• 1 year Experience in a patient-facing healthcare environment or insurance registration or insurance billing
• Exceptional written and verbal communication skills
How to Stand Out (Preferred Qualifications):
• 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer

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